Applications

Service and more

SMA Service

Every PV system is unique. Each has its own specific technology. With our services we rely on flexible solutions. You can choose from a wide variety of warranty and service options, combining them into your own customized package. With SMA Service, we provide you with service throughout the life of your PV system – we will be by your side for 20 years.

*Please note that our services and their scope can vary in different countries

SMA Extended Warranty for Inverters

If you choose an SMA extended warranty, we will provide prompt support at no cost even after the 5-year manufacturer's warranty expires. The extended warranty includes the following services:

  • SMA Replacement Device: The inverter is set up to receive all updates and is a perfect match for your PV system.
  • SMA Service Line: Our employees conduct an error analysis and initiate the inverter replacement. 

Your Benefits

  • Minimal downtimes: This ensures your expected yield and self-consumption.
  • No hidden costs: You receive a replacement inverter with all the necessary updates. We take care of shipping costs and replacement on-site.
  • Invest and save at the same time: By making an additional investment in your PV system, you can often qualify for additional tax advantages.

You have the option of extending your warranty to 10, 15 or 20 years. 

Data sheet for installers regarding SMA Warranty Extension
SMA Warranty Conditions

Order an Extended Warranty

E-Mail: Service@SMA-UK.com 
Phone: +44 1908 304899

SMA Commissioning

Best plant performance right from the start: Our experts inspect the proper installation of your entire PV plant and make sure that all the necessary commissioning requirements are fulfilled. Among other services, SMA undertakes the setting of required and plant-specific parameters and performs a comprehensive function test. In this way, the system will be securely and stably connected to the grid and deliver the required performance immediately. At the end you receive a detailed commissioning report. 

Your advantages 

  • Confirmation of safe and proper installation by SMA experts
  • Optimum operation of your PV plant
  • Avoidance of possible consequential damages and malfunction

E-Mail: Service@SMA-UK.com 
Phone: +44 1908 304899

Our services

Top Performance and Maximum Yields

Is your focus on optimal system performance and high yields? Would you like your system to be safely connected to the grid and get the best yields over the long run? As experienced service experts, we support our customers over the entire service life of their PV systems.

Commissioning

Commissioning

Careful, professional commissioning is the key to a successful PV project. In order to ensure that your system is profitable long-term, it has to be connected to the grid safely and reliably and produce the desired output right away. During commissioning, our service experts check that your inverters and medium-voltage components are correctly installed and see to it that all necessary prerequisites for successful connection to the grid have been met.

Reference: Kagoshima, Japan

E-mail: Service@SMA-UK.com
Phone: +44 1908 304899

Maintenance

Maintenance

More power, more efficiency, more profitability: Regular maintenance from our SMA experts optimizes the performance of your PV system and at the same time minimizes the risk of a potential system shutdown.

As part of SMA maintenance, our service technicians carefully inspect your inverters and medium-voltage components, perform all necessary updates and clean important equipment components. Careful error analyses and maintenance work round out the portfolio of services.

E-mail: Service@SMA-UK.com
Phone: +44 1908 304899

Extended warranty

Extended Warranty

SMA’s extended warranty for your inverters and medium-voltage components will protect you from unexpected costs and potential yield loss. Don’t leave anything in your investment to chance and rely on the manufacturer expertise of SMA.

The range of services includes a 100 percent guarantee on all replacement parts, diagnostic services and repairs—either on-site or remotely—and includes travel and out-of-pocket expenses. Play it safe and extend the factory warranty of your equipment.

E-mail: Service@SMA-UK.com
Phone: +44 1908 304899

SMA Operations & Maintenance

SMA Operations & Maintenance

A properly maintained and serviced system can generate up to 30 percent better returns. SMA Operations & Maintenance (O&M) offers you full service with our comprehensive package. SMA manages all the technical operations of your PV system.

Learn more

E-mail: Service@SMA-UK.com
Phone: +44 1908 304899

More information about the services we offer can be found in our SMA Service Brochure for System Solutions with Sunny Central.

View Brochure

Service and more

SMA Service

Every PV system is unique. Each has its own specific technology. With our services we rely on flexible solutions. You can choose from a wide variety of warranty and service options, combining them into your own customized package. With SMA Service, we provide you with service throughout the life of your PV system – we will be by your side for 20 years.

*Please note that our services and their scope can vary in different countries

SMA Extended Warranty for Inverters

If you choose an SMA extended warranty, we will provide prompt support at no cost even after the 5-year manufacturer's warranty expires. The extended warranty includes the following services:

  • SMA Replacement Device

    The inverter is set up to receive all updates and is a perfect match for your PV system.
  • SMA Service Line: Our SMA Service Line employees conduct an error analysis and initiate the inverter replacement if needed.

Your Benefits

  • Minimal downtimes

    :
     This ensures your expected yield and self-consumption.
  • No hidden costs

    :
     You receive a replacement inverter with all the necessary updates. We take care of shipping costs and replacement on-site.
  • Invest and save at the same time

    By making an additional investment in your PV system, you can often qualify for additional tax advantages.

You have the option of extending your warranty to 10, 15 or 20 years. 

Data sheet for installers regarding SMA Warranty Extension
SMA Warranty Conditions

Order Extended Warranty

E-Mail: Warranty@SMA.de
Phone: +44 1908 304899

Important note: The Fuel Save Controller and SMA communication products come with a two-year standard warranty.

SMA Remote Service

With SMA Remote Service, SMA monitors your inverter remotely to check that it is functioning properly. You can rest assured that your PV system is always running without interruptions. The idea is simple: You designate a contact person, and we contact it as soon as our system reports an irregularity. 

Your Benefits

  • Protection against yield loss: Through early error recognition, we can ensure your system’s operation at all times.
  • Quick assistance if service is required: You receive a replacement inverter with all the necessary updates. We take care of shipping costs and on-site replacement. 
  • Professional support: Your contact person will receive concrete solutions from SMA experts. 

Further information about the SMA Remote Service and Service Select

Order SMA Remote Service

E-Mail: Service@SMA-UK.com
Phone:
 +44 1908 304899