Quick help with technical problems
The yield of your PV system is very important to us. If an SMA device should fail, we will do everything to solve the problem as quickly as possible.
If your inverter does not work our Service Line will check if an exchange is required. We aim to send out a replacement inverter within 48 hours. All replacement inverters are technically up-to-date. In this way we ensure the trouble-free operation of your system.
SMA service rebate for electrical installers
The service rebate is our remuneration for installers who replace faulty inverters* for SMA at customer's premises. The principle behind it is that you support us and we compensate you by paying a rebate for your services.
*The faulty inverter MUST be within warranty.